Tech to Support Home Care

Problem: Home care today suffers many challenges. Home-care aides face substantial risks working alone, from poor road conditions in rural areas to threatening client environments. They are not always able to provide effective care because, they tend to see different clients from day to day (partly due to scheduling inefficiencies), they do not always up-to-date information (since documentation is typically paper based), and they do not have the authority to respond to issues as they arise.

Solution: A software platform with services for scheduling, real-time communication and coordination, and client information management can mitigate many of these challenges. Accessible though mobile devices, this platform can enhance the ability of home-care aides to improve their clients’ quality of care. Further enhanced by smart devices, home-care aides can collect better data to help with the clients’ assessment.

Impact: In Canada, about 1.2 million people, 65 and older, use home-care services annually. The demand for these services is expected to increase, as Canada’s aging population is expected to increase and fewer adult children will be able to care for their older parents. The demand for HCA services will increase and the current HCA supply will likely not keep up with this increasing demand without fundamental changes in the current environment. Enhancing the efficiency and effectiveness of home care is an essential prerequisite for meeting this demand.

How can sensors help home care providers?

Problem: Home care today suffers many challenges. Home-care aides face substantial risks working alone, from poor road conditions in rural areas to threatening client environments. They are not always able to provide effective care because, they tend to see different clients from day to day (partly due to scheduling inefficiencies), they do not always up-to-date information (since documentation is typically paper based), and they do not have the authority to respond to issues as they arise.

Solution: A software platform with services for scheduling, real-time communication and coordination, and client information management can mitigate many of these challenges. Accessible though mobile devices, this platform can enhance the ability of home-care aides to improve their clients’ quality of care. Further enhanced by smart devices, home-care aides can collect better data to help with the clients’ assessment.

Impact: In Canada, about 1.2 million people, 65 and older, use home-care services annually. The demand for these services is expected to increase, as Canada’s aging population is expected to increase and fewer adult children will be able to care for their older parents. The demand for HCA services will increase and the current HCA supply will likely not keep up with this increasing demand without fundamental changes in the current environment. Enhancing the efficiency and effectiveness of home care is an essential prerequisite for meeting this demand.